Alert Logic Outage History
Alert Logic is up right nowPingoru has recorded 50 incidents for Alert Logic: 0 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Major May 28, 2025 Console Login Issues 7h 44m Alert Logic Console, Alert Logic Console, Alert Logic Console
Started May 28, 2025, 11:34 AM UTC· resolved May 28, 2025, 07:18 PM UTC
- identified May 28, 2025, 11:34 AM UTC
We've identified an issue which is affecting login services for some users of Fortra's Alert Logic Console. You might be unable to authenticate when using the "Log In With Fortra" option. Fortra's engineering teams are doing everything we can do get this fixed quickly. We're sorry for the disruption and will provide an update as soon as we can. If there's anything we can help with in the meantime please get in touch: US: 877.484.8383 UK: +44 (0) 203 011 5533
- identified May 28, 2025, 03:01 PM UTC
Our team is still working hard to restore service for you. The root cause of the problem is understood and our recovery plan is in progress. We'll provide another update as soon as we're able to confirm that service is back up, or if there's a significant change. Thanks for your patience during this issue. If you'd like to speak with us about this before the next update, please contact us here: US: 877.484.8383 UK: +44 (0) 203 011 5533
- monitoring May 28, 2025, 04:35 PM UTC
We've applied fixes to the affected services and are now seeing signs of recovery. Testing is in progress, and once complete, we'll provide another update to let you know when service is fully restored.
- resolved May 28, 2025, 07:18 PM UTC
The issue affecting the Console has been resolved and all services should now be operating normally. Thanks for your patience throughout this issue. If you have any questions or concerns please feel free to contact us via phone, email, or through the Fortra Support Portal.
Minor February 17, 2025 Delayed Incident Generation 2h 27m Log Management, Network IDS
Started Feb 17, 2025, 07:31 PM UTC· resolved Feb 17, 2025, 09:59 PM UTC
- investigating Feb 17, 2025, 07:31 PM UTC
We are currently investigating an issue that may causing a delay in the creation of incidents in US-East-1. We will provide an update as soon as we have more information.
- monitoring Feb 17, 2025, 08:37 PM UTC
We have implemented a fix for the issue affecting incidents and are currently monitoring the situation to ensure that the issue has been fully resolved. We will continue to provide updates until the incident is closed.
- resolved Feb 17, 2025, 09:59 PM UTC
The issue affecting incidents has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact [email protected].