Alert Logic incident

Intermittent Console Issues | All Regions

Minor Resolved View vendor source →

Alert Logic experienced a minor incident on November 30, 2021 affecting Alert Logic Console and Alert Logic Console and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2021, 05:24 PM UTC
Resolved
Nov 30, 2021, 08:41 PM UTC
Duration
3h 16m
Detected by Pingoru
Nov 30, 2021, 05:24 PM UTC

Affected components

Alert Logic ConsoleAlert Logic ConsoleAlert Logic Console

Update timeline

  1. investigating Nov 30, 2021, 05:24 PM UTC

    We are currently aware of issues within the Alert Logic Console, resulting in customers of all regions being intermittently unable to login and interact with pages. This impact is limited to Console availability, and does not detriment security posture.

  2. identified Nov 30, 2021, 05:44 PM UTC

    We have identified the cause of the issue and a fix is being implemented.

  3. identified Nov 30, 2021, 06:20 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 30, 2021, 07:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 30, 2021, 08:41 PM UTC

    This incident has been resolved.