Alert Logic experienced a minor incident on January 14, 2022 affecting Alert Logic Console and Alert Logic Console and 1 more component, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 14, 2022, 12:18 PM UTC
We are currently investigating an issue with reporting features. Customers attempting to run an interactive report search via the Alert Logic Console will not see the latest results. In addition, those customers with scheduled reports may receive reports that do not contain the latest results.
- identified Jan 14, 2022, 12:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 14, 2022, 02:52 PM UTC
Customers are now able to successfully execute and receive scheduled reports. Alert Logic Engineers are working towards the restoration of interactive report searches and we will provide a further update when this has been completed.
- resolved Jan 14, 2022, 03:46 PM UTC
Alert Logic reporting features are now confirmed to be fully operational. This incident has been resolved.