Alert Logic experienced a minor incident on July 28, 2022 affecting Log Management and Log Management and 1 more component, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 28, 2022, 01:50 PM UTC
We are currently investigating an issue with an internal service, which is intermittently causing incidents to render details, such as title, description, and recommendations, incorrectly. This is visible via the Alert Logic Console and email notifications.
- identified Jul 28, 2022, 01:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 28, 2022, 02:04 PM UTC
We have successfully executed and validated a fix to the affected internal service. Incident details that were incorrectly rendered during the period of impact are in the process of being re-elaborated. This incident will remain in a monitoring state until that action is complete.
- resolved Jul 28, 2022, 03:32 PM UTC
This incident is now resolved. Incident details that were incorrectly rendered during the period of impact are now fully re-elaborated.