Alert Logic incident

Major Incident - Unable to log into Alert Logic Console | All Regions

Critical Resolved View vendor source →

Alert Logic experienced a critical incident on February 26, 2023 affecting Alert Logic Console and Alert Logic Console and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2023, 02:43 AM UTC
Resolved
Feb 26, 2023, 03:36 AM UTC
Duration
52m
Detected by Pingoru
Feb 26, 2023, 02:43 AM UTC

Affected components

Alert Logic ConsoleAlert Logic ConsoleAlert Logic Console

Update timeline

  1. investigating Feb 26, 2023, 02:43 AM UTC

    We are aware of the inability to log in to the Alert Logic Console, which is affecting all regions. Our Engineers are diagnosing the issue at this time. We will update with more information shortly.

  2. resolved Feb 26, 2023, 03:36 AM UTC

    Alert Logic Engineers have identified and corrected the problem. No data or information was lost during this incident. The Console is now operational and able to authenticate as normal.