Alert Logic incident

Website Availability Issues

Notice Resolved View vendor source →

Alert Logic experienced a notice incident on March 31, 2023 affecting Alert Logic Console and Alert Logic Console and 1 more component, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2023, 02:18 PM UTC
Resolved
Mar 31, 2023, 05:38 PM UTC
Duration
3h 19m
Detected by Pingoru
Mar 31, 2023, 02:18 PM UTC

Affected components

Alert Logic ConsoleAlert Logic ConsoleAlert Logic ConsoleMobile AppMobile AppMobile App

Update timeline

  1. identified Mar 31, 2023, 02:18 PM UTC

    A technical issue is currently affecting the availability of the Alert Logic family of websites. The root cause has been identified and a fix is being implemented.

  2. monitoring Mar 31, 2023, 04:21 PM UTC

    A fix has been applied and service restoration is underway. Service health validation is being performed. The incident is in a 'Monitoring' state.

  3. monitoring Mar 31, 2023, 05:03 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 31, 2023, 05:38 PM UTC

    The is now fully operational. Thank you for your patience during this time. If you experience any further issues, please contact [email protected].