Alert Logic experienced a minor incident on June 13, 2023 affecting Alert Logic Console and Alert Logic Console and 1 more component, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:27 PM UTC
We are currently investigating an issue with the Alert Logic Console. During this time, customers will experience intermittent login failures when attempting to log in. This is affecting customers in all regions.
- identified Jun 13, 2023, 07:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 13, 2023, 08:47 PM UTC
We are beginning to see restored service functionality on the Alert Logic Console. The root cause of this issue due to ongoing AWS degradation in the US-East-1 region. We are actively monitoring the situation, and you can find more information at https://health.aws.amazon.com/health/status.
- resolved Jun 13, 2023, 09:18 PM UTC
Availability and functionality of the Alert Logic Console is now restored. The incident is resolved.