Alert Logic incident

Degradation to the Reports in the Alert Logic Console | All Regions

Major Resolved View vendor source →

Alert Logic experienced a major incident on July 5, 2023 affecting Alert Logic Console and Alert Logic Console and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2023, 01:32 PM UTC
Resolved
Jul 05, 2023, 03:04 PM UTC
Duration
1h 31m
Detected by Pingoru
Jul 05, 2023, 01:32 PM UTC

Affected components

Alert Logic ConsoleAlert Logic ConsoleAlert Logic Console

Update timeline

  1. investigating Jul 05, 2023, 01:32 PM UTC

    We are currently investigating an issue that may be impacting reports in the Alert Logic Console for MDR customers. We will provide an update as soon as we have more information.

  2. identified Jul 05, 2023, 01:43 PM UTC

    We have identified an issue affecting reports in the Alert Logic Console and are currently working on a fix. We apologize for any inconvenience this may have caused and will provide updates as soon as we have more information.

  3. resolved Jul 05, 2023, 03:04 PM UTC

    The issue affecting reports in the Alert Logic Console has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact [email protected].