Alert Logic incident
Degradation to health stats in the Alert Logic Console
Alert Logic experienced a minor incident on July 10, 2023 affecting Alert Logic Console, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 10, 2023, 07:48 PM UTC
We have identified an issue that may be impacting the visibility of agent and appliance stats in the Alert Logic Console for customers in US-East-1. There is no loss to data as a result of this incident, and stats will continue to be visible in reports. We will provide an update as soon as we have more information.
- monitoring Jul 10, 2023, 08:25 PM UTC
We have implemented a fix for the issue affecting health stats and have verified that metrics are now visible in the Console. We will continue to monitor the situation to ensure that the issue has been fully resolved. We will continue to provide updates until the incident is closed.
- resolved Jul 10, 2023, 09:33 PM UTC
The issue affecting Assets health stats in the console has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact [email protected].