Alert Logic incident

Health data not loading in Alert Logic Console | US Regions

Minor Resolved View vendor source →

Alert Logic experienced a minor incident on January 18, 2022 affecting Alert Logic Console and Alert Logic Console, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2022, 01:30 AM UTC
Resolved
Jan 18, 2022, 02:31 AM UTC
Duration
1h
Detected by Pingoru
Jan 18, 2022, 01:30 AM UTC

Affected components

Alert Logic ConsoleAlert Logic Console

Update timeline

  1. investigating Jan 18, 2022, 01:30 AM UTC

    We are currently investigating an issue with Health components not loading statistical data in the Alert Logic Console. This is affecting customers using the Alert Logic Console in US-West and US-East regions.

  2. identified Jan 18, 2022, 01:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 18, 2022, 02:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 18, 2022, 02:31 AM UTC

    Following a period of monitoring, Alert Logic Engineers have confirmed that all accounts are fully operational. This Incident is now resolved.