Alert Logic incident

Degradation to Alert Logic customer support systems

Minor Resolved View vendor source →

Alert Logic experienced a minor incident on May 20, 2024 affecting Business Systems and Business Systems and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2024, 09:19 PM UTC
Resolved
May 20, 2024, 09:56 PM UTC
Duration
36m
Detected by Pingoru
May 20, 2024, 09:19 PM UTC

Affected components

Business SystemsBusiness SystemsBusiness Systems

Update timeline

  1. monitoring May 20, 2024, 09:19 PM UTC

    Alert Logic customers may experience intermittent issues when attempting to connect to our phone system. If you are experiencing issues please navigate to our support portal https://support.alertlogic.com/hc/en-us or reach out to [email protected] and your case will be reviewed.

  2. resolved May 20, 2024, 09:56 PM UTC

    This incident has been resolved.