Alert Logic experienced a minor incident on February 17, 2025 affecting Log Management and Network IDS, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 17, 2025, 07:31 PM UTC
We are currently investigating an issue that may causing a delay in the creation of incidents in US-East-1. We will provide an update as soon as we have more information.
- monitoring Feb 17, 2025, 08:37 PM UTC
We have implemented a fix for the issue affecting incidents and are currently monitoring the situation to ensure that the issue has been fully resolved. We will continue to provide updates until the incident is closed.
- resolved Feb 17, 2025, 09:59 PM UTC
The issue affecting incidents has been resolved and all services are operating normally. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. If you experience any further issues, please contact [email protected].