AkitaBox Outage History

AkitaBox is up right now

AkitaBox had 8 outages in the last 2 years totaling 85h 24m of downtime — averaging 0.3 incidents per month.

There were 8 AkitaBox outages since June 17, 2024 totaling 85h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.akitabox.com

Notice October 20, 2025

Intermittent Service Interruptions

Detected by Pingoru
Oct 20, 2025, 02:52 PM UTC
Resolved
Oct 21, 2025, 12:05 AM UTC
Duration
9h 12m
Timeline · 4 updates
  1. monitoring Oct 20, 2025, 02:52 PM UTC

    We have been monitoring an ongoing issue with our hosting provider. Presently all systems appear to be operational, but if you are experiencing any issues please report them to our help desk so we may assist.

  2. monitoring Oct 20, 2025, 04:22 PM UTC

    Our hosting provider is providing updates that the issues they have been experiencing have been resolved. We will continue to monitor closely before considering the service issue close. Thank you for you attention and please report any issues to our help desk.

  3. monitoring Oct 20, 2025, 09:07 PM UTC

    Hosting provider is still working to completely resolve the issue. We are not seeing any specific details of AkitaBox services being effected by this problem but we remain vigilant to monitor and address anything out of the ordinary.

  4. resolved Oct 21, 2025, 12:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 24, 2025

Notifications not being processed by vendor

Detected by Pingoru
Mar 24, 2025, 08:10 PM UTC
Resolved
Mar 25, 2025, 01:24 AM UTC
Duration
5h 14m
Affected: Notifications
Timeline · 3 updates
  1. investigating Mar 24, 2025, 08:10 PM UTC

    We are monitoring our vendor who is having an issue with sending emails to Google workspace based email addresses

  2. monitoring Mar 24, 2025, 11:13 PM UTC

    Our vendor has deployed a fix, and they are monitoring to validate that the issue has been resolved. We will continue to monitor and update when fully resolved.

  3. resolved Mar 25, 2025, 01:24 AM UTC

    Our vendor has resolved the issue with sending to Google Workspace based email addresses.

Read the full incident report →

Minor March 24, 2025

Notifications are currently not sending emails

Detected by Pingoru
Mar 24, 2025, 03:34 PM UTC
Resolved
Mar 24, 2025, 07:00 PM UTC
Duration
3h 26m
Affected: Notifications
Timeline · 4 updates
  1. investigating Mar 24, 2025, 03:34 PM UTC

    We are currently investigating this issue.

  2. identified Mar 24, 2025, 03:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 24, 2025, 04:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 24, 2025, 07:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 18, 2024

Unable to submit requests on service request portal

Detected by Pingoru
Oct 18, 2024, 05:51 PM UTC
Resolved
Oct 18, 2024, 08:56 PM UTC
Duration
3h 4m
Affected: Service Request Portal
Timeline · 3 updates
  1. investigating Oct 18, 2024, 05:51 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 18, 2024, 06:47 PM UTC

    Issue is now resolved

  3. resolved Oct 18, 2024, 08:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 8, 2024

AkitaBox Site Unavailable

Detected by Pingoru
Oct 08, 2024, 04:17 PM UTC
Resolved
Oct 08, 2024, 05:06 PM UTC
Duration
49m
Affected: API
Timeline · 4 updates
  1. investigating Oct 08, 2024, 04:17 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 08, 2024, 04:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 08, 2024, 04:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 08, 2024, 05:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 26, 2024

Site Slowness

Detected by Pingoru
Sep 26, 2024, 02:11 PM UTC
Resolved
Sep 26, 2024, 02:26 PM UTC
Duration
15m
Affected: API
Timeline · 2 updates
  1. identified Sep 26, 2024, 02:11 PM UTC

    Our application is experiencing slowness -- making navigation and searches difficult to use. We are actively investigating the issue.

  2. resolved Sep 26, 2024, 02:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 17, 2024

Insights Dashboards Not Loading

Detected by Pingoru
Jun 17, 2024, 02:29 PM UTC
Resolved
Jun 17, 2024, 05:19 PM UTC
Duration
2h 50m
Affected: Insights
Timeline · 2 updates
  1. investigating Jun 17, 2024, 02:29 PM UTC

    We are investigating issues loading Insights dashboards

  2. resolved Jun 17, 2024, 05:19 PM UTC

    Insights dashboards are loading.

Read the full incident report →