AkitaBox incident

Unable to load images and thumbnails.

Major Resolved View vendor source →

AkitaBox experienced a major incident on June 13, 2023 affecting Images and Thumbnails, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:51 PM UTC
Resolved
Jun 13, 2023, 09:21 PM UTC
Duration
1h 30m
Detected by Pingoru
Jun 13, 2023, 07:51 PM UTC

Affected components

Images and Thumbnails

Update timeline

  1. investigating Jun 13, 2023, 07:51 PM UTC

    Images and thumbnails are unable to load. Our host provider is having issues that are affecting services that we use to return those images.

  2. identified Jun 13, 2023, 08:05 PM UTC

    Images and thumbnails are unable to load. Our host provider is having issues that are affecting services that we use to return those images. Our service provider is currently applying fixes and monitoring. We will update as more information is available.

  3. monitoring Jun 13, 2023, 08:47 PM UTC

    Our service provider has applied a fix, images and thumbnails have started to become accessible again. We are monitoring for full resolution of the issue.

  4. resolved Jun 13, 2023, 09:21 PM UTC

    This incident has been resolved.