AkitaBox incident

Insights reporting unavailable

Major Resolved View vendor source →

AkitaBox experienced a major incident on January 23, 2024 affecting Insights, lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2024, 10:34 PM UTC
Resolved
Jan 24, 2024, 03:57 AM UTC
Duration
5h 22m
Detected by Pingoru
Jan 23, 2024, 10:34 PM UTC

Affected components

Insights

Update timeline

  1. investigating Jan 23, 2024, 10:34 PM UTC

    Service that support insights reporting became unavailable.

  2. identified Jan 23, 2024, 10:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 23, 2024, 10:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 23, 2024, 10:36 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 24, 2024, 03:57 AM UTC

    This incident has been resolved.