AkitaBox incident

Unable to submit requests on service request portal

Major Resolved View vendor source →

AkitaBox experienced a major incident on October 18, 2024 affecting Service Request Portal, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2024, 05:51 PM UTC
Resolved
Oct 18, 2024, 08:56 PM UTC
Duration
3h 4m
Detected by Pingoru
Oct 18, 2024, 05:51 PM UTC

Affected components

Service Request Portal

Update timeline

  1. investigating Oct 18, 2024, 05:51 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 18, 2024, 06:47 PM UTC

    Issue is now resolved

  3. resolved Oct 18, 2024, 08:56 PM UTC

    This incident has been resolved.