AkitaBox incident

Notifications not being processed by vendor

Minor Resolved View vendor source →

AkitaBox experienced a minor incident on March 24, 2025 affecting Notifications, lasting 5h 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 08:10 PM UTC
Resolved
Mar 25, 2025, 01:24 AM UTC
Duration
5h 14m
Detected by Pingoru
Mar 24, 2025, 08:10 PM UTC

Affected components

Notifications

Update timeline

  1. investigating Mar 24, 2025, 08:10 PM UTC

    We are monitoring our vendor who is having an issue with sending emails to Google workspace based email addresses

  2. monitoring Mar 24, 2025, 11:13 PM UTC

    Our vendor has deployed a fix, and they are monitoring to validate that the issue has been resolved. We will continue to monitor and update when fully resolved.

  3. resolved Mar 25, 2025, 01:24 AM UTC

    Our vendor has resolved the issue with sending to Google Workspace based email addresses.