Akana incident

High CPU Utilization on Akana SaaS EU clould gateways (eu-west-1)

Notice Resolved View vendor source →

Akana experienced a notice incident on November 2, 2017, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2017, 04:24 PM UTC
Resolved
Nov 02, 2017, 04:44 PM UTC
Duration
20m
Detected by Pingoru
Nov 02, 2017, 04:24 PM UTC

Update timeline

  1. monitoring Nov 02, 2017, 04:24 PM UTC

    Non-outage status notification; Akana SaaS Operations is investigating/monitoring high CPU utilization on two of the Akana SaaS EU cloud gateways in the AWS eu-west-1 region (Ireland). This is in response to CPU metrics threshold exceeding 70% for 5 minutes. The Akana SaaS EU cloud gateways in the AWS eu-central-1 (Frankfurt) are not exceeding the metric threshold.

  2. resolved Nov 02, 2017, 04:44 PM UTC

    The increased CPU utilization was due to a temporary traffic spike. The increase in CPU utilization was expected for the increase in traffic and did not result in degradation of service.