Akana experienced a notice incident on September 24, 2018 affecting API Gateway - EU West, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
API Gateway - EU West
Update timeline
- investigating Sep 24, 2018, 03:24 PM UTC
We are currently investigating an increase in CPU utilization on the API Gateway - EU West.
- monitoring Sep 24, 2018, 04:09 PM UTC
KFGW-A1|3-EU have been restarted and their CPU utiliz has returned to normal levels. Logs, heap, and thread dumps have been collected for further analysis.
- resolved Sep 24, 2018, 06:47 PM UTC
Marking the incident as resolved; the JVM restarts brought the CPU utilization observed response times back to norms.