Akana incident

Metrics Database Outage in N-West

Notice Resolved View vendor source →

Akana experienced a notice incident on January 16, 2019 affecting Developer Portal - US West, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2019, 03:18 AM UTC
Resolved
Jan 16, 2019, 04:13 AM UTC
Duration
55m
Detected by Pingoru
Jan 16, 2019, 03:18 AM UTC

Affected components

Developer Portal - US West

Update timeline

  1. investigating Jan 16, 2019, 03:18 AM UTC

    We have identified an issue with the metrics storage database in Pacific NWest. We are currently not able to store usage records, we will store collected metrics once the Database is restored.

  2. investigating Jan 16, 2019, 04:13 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 16, 2019, 04:13 AM UTC

    This incident has been resolved.