Akana incident

SaaS EU and Global environments; internal certificates used for Mongo (Audit/usage data) had expired; resulting in audit/usage data collection loss.

Minor Resolved View vendor source →

Akana experienced a minor incident on May 9, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 09, 2021, 11:39 PM UTC
Resolved
May 09, 2021, 05:30 PM UTC
Duration
—
Detected by Pingoru
May 09, 2021, 11:39 PM UTC

Update timeline

  1. resolved May 09, 2021, 11:39 PM UTC

    The internal certificates used to communicate with the Mongo DB infrastructure had expired, resulting in audit and usage data collection loss on 5/9/21 spanning from 17:30 - 22:40UTC.