Akana incident

Global West environment impaired

Major Resolved View vendor source →

Akana experienced a major incident on February 13, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2024, 11:30 PM UTC
Resolved
Feb 13, 2024, 12:00 PM UTC
Duration
—
Detected by Pingoru
Feb 13, 2024, 11:30 PM UTC

Update timeline

  1. resolved Feb 13, 2024, 11:30 PM UTC

    Starting around 4:12AM UTC, API portal experienced application impairment in Global West, the West deployment zone. Received a PagerDuty alert at 4:13AM UTC. Was able to restart the application by 4:16AM. The traffic became normal around 4:18AM.