Akamai Identity Cloud experienced a minor incident on August 10, 2017, lasting 27d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 10, 2017, 04:49 PM UTC
Engineering is investigating errors with the Yahoo Identity Provider to determine root cause.
- identified Aug 10, 2017, 06:00 PM UTC
Engineering has identified an issue with social login via Yahoo. All other providers are functioning normally at this time.
- identified Aug 10, 2017, 08:18 PM UTC
Login via Yahoo continues to cause errors although all other providers are functioning normally at this time.
- identified Aug 10, 2017, 10:54 PM UTC
Social login via Yahoo continues to fail within the Yahoo API. Unfortunately, we do not have a fix to offer at this time but continue to investigate the issue. All other Identity Providers are functioning normally.
- identified Aug 11, 2017, 09:15 AM UTC
Yahoo’s social login APIs are accepting logins again. However, we are still seeing a larger number of errors than acceptable. Engineering continues to investigate. All other Identity Providers are functioning normally.
- monitoring Aug 11, 2017, 08:49 PM UTC
Although Yahoo logins are working again, Engineering continues to see higher than normal error rates with Yahoo logins and is working with Yahoo to resolve.
- resolved Sep 06, 2017, 06:38 PM UTC
Yahoo login success rates are now back to an acceptable level.