Akamai Identity Cloud experienced a major incident on January 27, 2016, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 27, 2016, 06:09 PM UTC
A service degradation affecting the US Engage Environment has been detected and engineering is investigating.
- investigating Jan 27, 2016, 07:36 PM UTC
A service degradation affecting Social Login has been confirmed and engineering is investigating.
- monitoring Jan 27, 2016, 08:17 PM UTC
Social login services have been restored. Engineering continues to monitor the service.
- resolved Jan 27, 2016, 09:29 PM UTC
Service was restored for customers as of 20:05 GMT and has since been confirmed by the Social Login team.