Akamai Identity Cloud incident

Intermittent Errors Reported Using Social Login

Minor Resolved View vendor source →

Akamai Identity Cloud experienced a minor incident on July 7, 2018, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2018, 06:34 PM UTC
Resolved
Jul 07, 2018, 08:54 PM UTC
Duration
2h 20m
Detected by Pingoru
Jul 07, 2018, 06:34 PM UTC

Update timeline

  1. investigating Jul 07, 2018, 06:34 PM UTC

    We are currently investigating reports of intermittent timeout errors from users of the Social Login service.

  2. monitoring Jul 07, 2018, 07:02 PM UTC

    We have applied a fix to resolve the connectivity issues with Social Login. Our engineering teams are closely monitoring the service to verify the issue is resolved.

  3. resolved Jul 07, 2018, 08:54 PM UTC

    The Social Login service is operating normally.