Akamai Identity Cloud incident

AWS Event - Monitoring impacted

Notice Resolved View vendor source →

Akamai Identity Cloud experienced a notice incident on January 23, 2020, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2020, 03:02 AM UTC
Resolved
Jan 23, 2020, 07:12 AM UTC
Duration
4h 10m
Detected by Pingoru
Jan 23, 2020, 03:02 AM UTC

Update timeline

  1. monitoring Jan 23, 2020, 03:02 AM UTC

    Engineering has been made aware of issues with AWS API error rates in the South Pacific region per the AWS health dashboard. These API errors have impacted our proactive monitoring of customer services but we continue to monitor manually. There is no end user impact at this time. AWS health dashboard https://status.aws.amazon.com/

  2. resolved Jan 23, 2020, 07:12 AM UTC

    Updating this notification to resolved as the underlying AWS API error rate issue is no longer impacting our service monitoring.