Akamai Identity Cloud Outage History

Akamai Identity Cloud is up right now

Akamai Identity Cloud had 3 outages in the last 2 years totaling 4h 54m of downtime — averaging 0.1 incidents per month.

There were 3 Akamai Identity Cloud outages since August 9, 2024 totaling 4h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://aic.status.akamai.com

Minor February 18, 2026

Intermittent errors when loading console pages

Detected by Pingoru
Feb 18, 2026, 01:52 AM UTC
Resolved
Feb 18, 2026, 06:23 AM UTC
Duration
4h 31m
Affected: AustraliaEuropeSingaporeUnited States
Timeline · 2 updates
  1. investigating Feb 18, 2026, 01:52 AM UTC

    We are currently investigating an issue where Console Agents are encountering intermittent errors when loading the following Console pages: - Manage applications - Manage properties - Manage schemas - Registration builder Management of profiles / agents and viewing audit logs does not appear to be impacted. If an error is encountered, refreshing the page may work as these errors are very intermittent.

  2. resolved Feb 18, 2026, 06:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 9, 2024

Identity Cloud Emergency Maintenance in the EU

Detected by Pingoru
Aug 09, 2024, 10:28 PM UTC
Resolved
Aug 09, 2024, 10:00 PM UTC
Duration
Timeline · 1 update
  1. resolved Aug 09, 2024, 10:28 PM UTC

    The Identity Cloud Operations team has taken emergency action to scale one of the profile databases in the EU. This maintenance was performed to correct performance issues due to higher than normal traffic. During the scaling action, traffic going to the database may have been interrupted for as much as 60 seconds. The database is scaled and taking traffic as expected. Thank you and sorry for any inconvenience this may have caused.

Read the full incident report →