Airtame incident

Problems connecting to Teams calls

Major Resolved View vendor source →

Airtame experienced a major incident on October 18, 2022 affecting Airtame Rooms, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2022, 01:37 PM UTC
Resolved
Oct 18, 2022, 06:07 PM UTC
Duration
4h 29m
Detected by Pingoru
Oct 18, 2022, 01:37 PM UTC

Affected components

Airtame Rooms

Update timeline

  1. investigating Oct 18, 2022, 01:37 PM UTC

    We are currently investigating an issue where some Airtame Hub devices fail to connect to a Teams call.

  2. monitoring Oct 18, 2022, 01:48 PM UTC

    We have identified the issue and deployed a fix. We are now monitoring the situation.

  3. resolved Oct 18, 2022, 06:07 PM UTC

    This incident has been confirmed resolved.