Airtable incident

Investigating reports of difficulty accessing airtable.com for small number of customers

Notice Resolved View vendor source →

Airtable experienced a notice incident on September 10, 2024 affecting Airtable Service, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 01:58 AM UTC
Resolved
Sep 10, 2024, 04:41 AM UTC
Duration
2h 43m
Detected by Pingoru
Sep 10, 2024, 01:58 AM UTC

Affected components

Airtable Service

Update timeline

  1. investigating Sep 10, 2024, 01:58 AM UTC

    We are investigating reports that some customers in asia-pacific have difficulty accessing airtable.com.

  2. monitoring Sep 10, 2024, 02:35 AM UTC

    The issue appears to be caused by network connectivity between internet providers in APAC. Customer affected can use a VPN to connect to airtable.com.

  3. monitoring Sep 10, 2024, 02:42 AM UTC

    The issue appears to be caused by network connectivity between internet providers in APAC region. Customers affected can use a VPN to connect to airtable.com.

  4. resolved Sep 10, 2024, 04:41 AM UTC

    This issue has been resolved.