Airtable experienced a minor incident on April 23, 2025 affecting Airtable Service, lasting 10h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 23, 2025, 03:34 AM UTC
We’re aware that users are currently experiencing issues with the Box and Hootsuite syncs to Airtable. Our engineering team is actively investigating the problem and working to identify the underlying cause. We understand the impact this may have on your workflows and are prioritizing a resolution. We appreciate your patience and will provide updates as more information becomes available.
- identified Apr 23, 2025, 03:55 AM UTC
We have identified the root cause of the issue affecting the Box and Hootsuite syncs to Airtable. Our engineering team has developed a hotfix and is currently in the process of deploying it. We are closely monitoring the situation and will confirm once the fix has been fully implemented. We appreciate your patience and understanding as we work to restore seamless service. Thank you for bearing with us.
- resolved Apr 23, 2025, 02:32 PM UTC
We're pleased to report that the issue affecting the Box and Hootsuite syncs to Airtable has been resolved. Our recent hotfix has been successfully deployed overnight, and both syncs should now be functioning as expected. Thank you for your patience and understanding as we addressed this matter.