airSlate incident

Documents are stuck and are not progressing further

Critical Resolved View vendor source →

airSlate experienced a critical incident on May 28, 2025 affecting Web, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 04:27 PM UTC
Resolved
May 28, 2025, 05:21 PM UTC
Duration
54m
Detected by Pingoru
May 28, 2025, 04:27 PM UTC

Affected components

Web

Update timeline

  1. investigating May 28, 2025, 04:27 PM UTC

    We are currently having issues with documents being stuck right after sending. Our team is already diligently working on issue detection and resolution.

  2. resolved May 28, 2025, 05:21 PM UTC

    The issue has been successfully resolved. All services are operating normally. We appreciate your patience.