airSlate incident

PDF documents may not open properly

Major Resolved View vendor source →

airSlate experienced a major incident on September 20, 2022 affecting Web, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2022, 10:54 PM UTC
Resolved
Sep 20, 2022, 11:17 PM UTC
Duration
23m
Detected by Pingoru
Sep 20, 2022, 10:54 PM UTC

Affected components

Web

Update timeline

  1. investigating Sep 20, 2022, 10:54 PM UTC

    There can be issues with editing, adding, and filling PDF and docx documents. Export and prefill may fail as well. You may receive an endless loading screen. Our team is already investigating this.

  2. resolved Sep 20, 2022, 11:17 PM UTC

    The issue has been resolved. All documents should load as expected.