airSlate incident

Bots may intermittently fail on timeout

Major Resolved View vendor source →

airSlate experienced a major incident on March 27, 2023 affecting Web, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2023, 12:48 PM UTC
Resolved
Mar 27, 2023, 01:07 PM UTC
Duration
19m
Detected by Pingoru
Mar 27, 2023, 12:48 PM UTC

Affected components

Web

Update timeline

  1. investigating Mar 27, 2023, 12:48 PM UTC

    We are currently having issues with Bots that mail fail with error 400. You may also receive the error message ‘Error: Request to Form Convertor failed’. Our team is already investigating the issue. We appreciate your patience!

  2. investigating Mar 27, 2023, 01:07 PM UTC

    We are happy to let you know that the issue is now resolved, and all systems are operating normally.

  3. resolved Mar 27, 2023, 01:07 PM UTC

    This incident has been resolved.