airSlate incident

Flow running takes long time or times out

Major Resolved View vendor source →

airSlate experienced a major incident on June 2, 2023 affecting Web, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2023, 07:06 PM UTC
Resolved
Jun 02, 2023, 07:43 PM UTC
Duration
36m
Detected by Pingoru
Jun 02, 2023, 07:06 PM UTC

Affected components

Web

Update timeline

  1. investigating Jun 02, 2023, 07:06 PM UTC

    We are currently having issues with running Flows. They may be created with delays, document generation may take longer time or time out. Our team is already investigating the issue. .

  2. monitoring Jun 02, 2023, 07:29 PM UTC

    Fix has been implemented, there should be no further issues. We continue to monitor the situation.

  3. resolved Jun 02, 2023, 07:43 PM UTC

    The issue has been resolved. All systems operate normally.