airSlate incident

Australian server | Documents and Workflow editing may not be available

Critical Resolved View vendor source →

airSlate experienced a critical incident on November 10, 2023 affecting Web, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2023, 04:10 PM UTC
Resolved
Nov 10, 2023, 05:21 PM UTC
Duration
1h 11m
Detected by Pingoru
Nov 10, 2023, 04:10 PM UTC

Affected components

Web

Update timeline

  1. investigating Nov 10, 2023, 04:10 PM UTC

    We are currently having issues with editing all the documents and workflows on the Australian environment. The engineering team is already working on the investigation and looking for the fix with the highest priority. We are very sorry for the issue and do our best to resolve this with utmost priority.

  2. resolved Nov 10, 2023, 05:21 PM UTC

    The incident has been resolved. Documents are available for editing now. Thank you for your patience!