airSlate incident

airSlate may not open for all users

Major Resolved View vendor source →

airSlate experienced a major incident on June 2, 2022 affecting Web, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2022, 03:48 PM UTC
Resolved
Jun 02, 2022, 04:43 PM UTC
Duration
55m
Detected by Pingoru
Jun 02, 2022, 03:48 PM UTC

Affected components

Web

Update timeline

  1. investigating Jun 02, 2022, 03:48 PM UTC

    We are currently have issues with our pages performance. You may experience issues with logging in or accessing the slate. Our team is already investigating the issue. Thank you for your patience.

  2. identified Jun 02, 2022, 03:59 PM UTC

    The issue has been identified and the fix was implemented.

  3. monitoring Jun 02, 2022, 04:14 PM UTC

    A fix has been implemented, all pages should work as expected now. We are monitoring the situation.

  4. resolved Jun 02, 2022, 04:43 PM UTC

    The issue has been completely resolved. We are sorry for all the inconveniences that this may have brought to you. Thank you for your understanding. Should any questions or concerns arise, feel free to reach out to our Support team.