airSlate experienced a major incident on May 31, 2024 affecting Web, lasting 4h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Web
Update timeline
- identified May 31, 2024, 12:48 PM UTC
Our services are going through unscheduled maintenance. Customers may face issues running workflows, entering workflow configurations, and applying changes. We have already identified the issue and are working on the fix.
- identified May 31, 2024, 03:17 PM UTC
We have fixed issues with running workflows. Feel free to fill in your documents now.
- monitoring May 31, 2024, 03:36 PM UTC
The final fix has been implemented. We continue to monitor system performance. Thank you for your understanding.
- resolved May 31, 2024, 05:24 PM UTC
This incident has been resolved.