airSlate incident

Issues with conditional documents

Major Resolved View vendor source →

airSlate experienced a major incident on May 31, 2024 affecting Web, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2024, 04:40 PM UTC
Resolved
May 31, 2024, 05:30 PM UTC
Duration
49m
Detected by Pingoru
May 31, 2024, 04:40 PM UTC

Affected components

Web

Update timeline

  1. investigating May 31, 2024, 04:40 PM UTC

    We are currently having issues with showing documents conditionally. Recipients may see all documents in the workflow instead. Our Engineering team is already investigating the issue.

  2. resolved May 31, 2024, 05:30 PM UTC

    The issue was resolved, all systems are operational.