airSlate incident

Issues with bots integrating with thir-parties

Critical Resolved View vendor source →

airSlate experienced a critical incident on October 9, 2024 affecting Web, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2024, 02:50 PM UTC
Resolved
Oct 09, 2024, 03:33 PM UTC
Duration
42m
Detected by Pingoru
Oct 09, 2024, 02:50 PM UTC

Affected components

Web

Update timeline

  1. investigating Oct 09, 2024, 02:50 PM UTC

    We are currently having issues with bots integrating with 3rd-party. You may see error 'Cannot read properties'. Our Engineering team is already working on this issue and do their best to resolve it as soon as possible. Thank you for your patience.

  2. resolved Oct 09, 2024, 03:33 PM UTC

    This incident has been resolved.