airSlate incident

Product sidebar is missing

Major Resolved View vendor source →

airSlate experienced a major incident on November 13, 2024 affecting Web, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 01:44 PM UTC
Resolved
Nov 13, 2024, 05:13 PM UTC
Duration
3h 29m
Detected by Pingoru
Nov 13, 2024, 01:44 PM UTC

Affected components

Web

Update timeline

  1. investigating Nov 13, 2024, 01:44 PM UTC

    We are currently having issues with left sidebar not displaying properly. Our team is already investigating this with the highest priority.

  2. monitoring Nov 13, 2024, 01:55 PM UTC

    A fix has been implemented, and the issue is now resolved. we continue to monitor the situation. We appreciate your patience and understanding.

  3. resolved Nov 13, 2024, 05:13 PM UTC

    This incident has been resolved.