airSlate incident
Signing sessions may be interrupted with errors
airSlate experienced a notice incident on April 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 10, 2025, 12:06 PM UTC
The signing session can be interrupted with the error "Ouch, sorry, it’s not you, it’s us." The team has diagnosed the problem and eliminated the root cause. Thank you for your patience.