Airmeet incident

Connectivity issues and api latency issues reported from US region

Minor Resolved View vendor source →

Airmeet experienced a minor incident on July 28, 2022 affecting Registrations and Public APIs and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 05:12 PM UTC
Resolved
Jul 29, 2022, 07:48 PM UTC
Duration
1d 2h
Detected by Pingoru
Jul 28, 2022, 05:12 PM UTC

Affected components

RegistrationsPublic APIsLive SessionsChatsZapierRTMP SessionsBoothsMailchimpCaptionsEventbrite

Update timeline

  1. investigating Jul 28, 2022, 06:28 PM UTC

    We are investigating the network connectivity issue.

  2. identified Jul 28, 2022, 06:32 PM UTC

    Cloud provider AWS has acknowledged the issue and working on resolving it. Please refer below link for continuous update. https://health.aws.amazon.com/health/status

  3. monitoring Jul 29, 2022, 01:44 AM UTC

    We got update from AWS. The issue has been resolved and the service is operating normally.

  4. resolved Jul 29, 2022, 01:48 AM UTC

    We see all functionalities are working fine.