Airmeet incident

Few users are facing issue in accessing airmeet platform

Minor Resolved View vendor source →

Airmeet experienced a minor incident on July 6, 2023 affecting Dashboards and Facebook and 1 more component, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 02:01 PM UTC
Resolved
Jul 06, 2023, 05:45 PM UTC
Duration
3h 44m
Detected by Pingoru
Jul 06, 2023, 02:01 PM UTC

Affected components

DashboardsFacebookRegistrationsPre-recorded VideosPublic APIsEvent Creation & UpdationEmail notificationGoogleLive SessionsChats

Update timeline

  1. investigating Jul 06, 2023, 07:03 PM UTC

    Few users have reported observing issue while accessing our platform. We are investigating.

  2. identified Jul 06, 2023, 07:09 PM UTC

    We have identified the issue. All affected users are from one of the indian ISP, Reliance Jio. We can see a drop in error rate and users are able access the platform now.

  3. monitoring Jul 06, 2023, 07:13 PM UTC

    We will continue monitoring for sometime.

  4. resolved Jul 06, 2023, 07:15 PM UTC

    The incident has been resolved