Airmeet incident

We are experiencing some connectivity issue

Major Resolved View vendor source →

Airmeet experienced a major incident on August 8, 2023 affecting Facebook and Registrations and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2023, 03:38 PM UTC
Resolved
Aug 08, 2023, 04:20 PM UTC
Duration
42m
Detected by Pingoru
Aug 08, 2023, 03:38 PM UTC

Affected components

FacebookRegistrationsGoogleLive SessionsLinkedInBoothsAppleSSOSpeed NetworkingOTP

Update timeline

  1. investigating Aug 09, 2023, 08:01 AM UTC

    Few users have reported issue while joining event and sessions .We are currently investigating the issue.

  2. identified Aug 09, 2023, 08:05 AM UTC

    Our CPaaS vendor (Agora) has found and resolved the problem. There are no more errors, and the platform is fully operational now.

  3. monitoring Aug 09, 2023, 08:07 AM UTC

    Even though we observe that all affected functionalities are functioning normally, we will continue to monitor for a while.

  4. resolved Aug 09, 2023, 08:09 AM UTC

    The incident has been resolved.