Airbridge had 7 outages in the last 2 years totaling 4h 50m of downtime — averaging 0.3 incidents per month.
There were 7 Airbridge outages since August 29, 2024 totaling 4h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.
Between June 30, 2026 19:15 and July 1, 2026 00:50 KST (June 30, 2026 10:15–15:50 UTC), SDK token authentication failed for the Tracking Link Creation API. As a result, the tracking link creation feature in the SDK did not work as expected during this period. The issue has been resolved.
We’re currently experiencing delays in loading certain reports, including Actuals, Trend, and Revenue Report. Our team is actively investigating the issue and working to resolve it as quickly as possible. We’ll share updates as soon as we have more information.
This incident has been resolved.
We're currently experiencing a delay in data processing. We will do our best to resolve the issue and provide an update as soon as possible.
This incident has been resolved.
Postback has been stopped since 14:23 UTC. Fix is being implemented. Delayed postbacks will be sent after issue resolved. Thank you for your patience.
Postback system is back to normal and delayed postbacks are being sent.
Postback system is back to normal and all delayed postbacks are sent. The issue is now fully resolved. Thank you again for your patience.
Campaign report has been unable to retrieve data older than 3 months. We are working on to estimate time to resolve issue.
Estimated time to recovery is 13:30 UTC.
We are continuing to work on a fix for this issue.
This incident has been resolved. Thank you for your patience.
The issue with the Airbridge dashboard access was detected at 2024-12-05 06:28 AM (UTC) and resolved at 2024-12-05 7:10 AM (UTC). Thank you for your patience.
On August 29, 2025 at 08:45 UTC, There is a problem with Raw Data Export Preview features Due to Amazon Web Service issue.
The issues with the Airbridge dashboard have been resolved as of August 29, 2025 at 09:52 UTC. Thank you for your patience.