Airbridge Outage History
Airbridge is up right nowPingoru has recorded 14 incidents for Airbridge: 1 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| June 2026 | 1 | 8 of 720 (1%) |
| July 2026 | 0 | 16 of 744 (2%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 523 (0%) |
Incidents, newest first
Notice June 30, 2026 Tracking Link Creation Failures via SDK 23h 43m Tracking Link Redirection & Deep Linking
Started Jun 30, 2026, 04:06 PM UTC· resolved Jul 01, 2026, 03:50 PM UTC
- resolved Jun 30, 2026, 04:06 PM UTC
Between June 30, 2026 19:15 and July 1, 2026 00:50 KST (June 30, 2026 10:15–15:50 UTC), SDK token authentication failed for the Tracking Link Creation API. As a result, the tracking link creation feature in the SDK did not work as expected during this period. The issue has been resolved.
Critical June 20, 2025 Delays in report loading 4m Campaign Report
Started Jun 20, 2025, 03:50 AM UTC· resolved Jun 20, 2025, 03:54 AM UTC
- identified Jun 20, 2025, 03:50 AM UTC
We’re currently experiencing delays in loading certain reports, including Actuals, Trend, and Revenue Report. Our team is actively investigating the issue and working to resolve it as quickly as possible. We’ll share updates as soon as we have more information.
- resolved Jun 20, 2025, 03:54 AM UTC
This incident has been resolved.
Minor May 9, 2025 Delays in data processing 2h 22m Attribution, Postback
Started May 09, 2025, 10:55 AM UTC· resolved May 09, 2025, 01:18 PM UTC
- monitoring May 09, 2025, 10:55 AM UTC
We're currently experiencing a delay in data processing. We will do our best to resolve the issue and provide an update as soon as possible.
- resolved May 09, 2025, 01:18 PM UTC
This incident has been resolved.
Minor April 21, 2025 Delays with Postbacks 55m Postback
Started Apr 21, 2025, 03:40 PM UTC· resolved Apr 21, 2025, 04:35 PM UTC
- identified Apr 21, 2025, 03:40 PM UTC
Postback has been stopped since 14:23 UTC. Fix is being implemented. Delayed postbacks will be sent after issue resolved. Thank you for your patience.
- monitoring Apr 21, 2025, 04:12 PM UTC
Postback system is back to normal and delayed postbacks are being sent.
- resolved Apr 21, 2025, 04:35 PM UTC
Postback system is back to normal and all delayed postbacks are sent. The issue is now fully resolved. Thank you again for your patience.
Minor February 6, 2025 Campaign report has been unable to retrieve data older than 3 months 1h 27m Campaign Report
Started Feb 06, 2025, 12:43 PM UTC· resolved Feb 06, 2025, 02:10 PM UTC
- identified Feb 06, 2025, 12:43 PM UTC
Campaign report has been unable to retrieve data older than 3 months. We are working on to estimate time to resolve issue.
- identified Feb 06, 2025, 12:56 PM UTC
Estimated time to recovery is 13:30 UTC.
- identified Feb 06, 2025, 01:20 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 06, 2025, 02:10 PM UTC
This incident has been resolved. Thank you for your patience.
Critical December 5, 2024 Airbridge Dashboard Down – Dashboard
Started Dec 05, 2024, 07:40 AM UTC· resolved Dec 05, 2024, 07:40 AM UTC
- resolved Dec 05, 2024, 07:40 AM UTC
The issue with the Airbridge dashboard access was detected at 2024-12-05 06:28 AM (UTC) and resolved at 2024-12-05 7:10 AM (UTC). Thank you for your patience.