Airbase incident
Intermittent issues across multiple platform components
Airbase experienced a minor incident on October 20, 2025 affecting Airbase Dashboard and Airbase Cards, lasting 11h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 20, 2025, 02:13 PM UTC
We are actively monitoring intermittent issues stemming from one of our infrastructure providers. As a result, some users may experience disruptions while navigating and using the Airbase platform.
- monitoring Oct 20, 2025, 06:57 PM UTC
We are actively monitoring intermittent issues related to one of our infrastructure providers. Some users may continue to experience disruptions while navigating and using the Airbase platform. Mitigation efforts are underway, and our provider is reporting steady improvements in overall performance. We will continue to monitor the situation closely and share updates as needed.
- monitoring Oct 20, 2025, 11:26 PM UTC
Our infrastructure provider has resolved the issue, and we expect the Airbase platform experience to return to normal shortly. We will continue to monitor performance.
- resolved Oct 21, 2025, 01:14 AM UTC
This incident has been resolved.