Airbase incident

Delay in outgoing email messages

Major Resolved View vendor source →

Airbase experienced a major incident on November 16, 2020 affecting Airbase Dashboard, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2020, 09:00 PM UTC
Resolved
Nov 18, 2020, 02:06 PM UTC
Duration
1d 17h
Detected by Pingoru
Nov 16, 2020, 09:00 PM UTC

Affected components

Airbase Dashboard

Update timeline

  1. identified Nov 18, 2020, 01:24 AM UTC

    Airbase is currently experiencing a delay related to outgoing notification emails. We are working with our email service provider on getting this resolved soon.

  2. monitoring Nov 18, 2020, 02:49 AM UTC

    Our email service is back up and delayed emails are being delivered now. We continue to monitor outgoing email activity.

  3. resolved Nov 18, 2020, 02:06 PM UTC

    All outgoing emails are being delivered. This incident has been resolved.