Airbase incident

Elevated API error rates

Critical Resolved View vendor source →

Airbase experienced a critical incident on July 8, 2021 affecting Airbase Dashboard, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2021, 01:39 PM UTC
Resolved
Jul 08, 2021, 03:27 PM UTC
Duration
1h 47m
Detected by Pingoru
Jul 08, 2021, 01:39 PM UTC

Affected components

Airbase Dashboard

Update timeline

  1. investigating Jul 08, 2021, 01:39 PM UTC

    Many users are having trouble accessing the Airbase web application. We are currently investigating the issue.

  2. investigating Jul 08, 2021, 01:53 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 08, 2021, 02:01 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 08, 2021, 03:20 PM UTC

    We've deployed a fix and we're seeing error rates go down.

  5. monitoring Jul 08, 2021, 03:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 08, 2021, 03:27 PM UTC

    The incident has been resolved and all systems are operational. We're continuing to monitor the situation.