Airbase incident

Virtual card details not loading

Minor Resolved View vendor source →

Airbase experienced a minor incident on October 21, 2021 affecting Airbase Cards, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2021, 05:18 PM UTC
Resolved
Oct 21, 2021, 06:57 PM UTC
Duration
1h 38m
Detected by Pingoru
Oct 21, 2021, 05:18 PM UTC

Affected components

Airbase Cards

Update timeline

  1. identified Oct 21, 2021, 05:18 PM UTC

    The ability to view and copy your virtual card details is currently unavailable. This is due to one of our card providers experiencing an outage and we are working with them to resolve the issue as soon as possible. Transactions and other functions within Airbase have not been impacted.

  2. resolved Oct 21, 2021, 06:57 PM UTC

    This incident has been resolved.